Terms of Service

Last updated: 26 October 2026

These terms are a binding agreement between you andVersadox Pty Ltd (ACN 700 043 634) (“Versadox”, “we”, “us”), which operates theVersadox platform at versadox.com and app.versadox.com (the “Platform”). Bycreating an account or using the Platform, you accept them. If you do notaccept them, do not use the Platform.

1. What Versadox does

Versadox is a career development tool. It analyses theprofessional documents and profiles you give it — your resume, your LinkedInprofile, a job advertisement — and returns a score, a list of specific gaps,and written suggestions for closing them.

Versadox is not a recruitment agency, anemployment service, a career counsellor, or a guarantee of any outcome. We donot place candidates, we do not represent you to employers, and we do notpromise that using the Platform will result in an interview, an offer, or anychange in your employment.

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2. Eligibility

You must be at least 16 years old to create an account.If you are under 18, you confirm that a parent or guardian has agreed to theseterms on your behalf.

You must give accurate information when you register andkeep it up to date.

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3. Accounts

You may hold one personal account, and you areresponsible for everything done under it — so keep your password to yourself.You may close your account at any time from your account settings.

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4. Organisations

Where an educational institution or employer has givenyou access through an organisational arrangement, that organisation may seeaggregate usage data. It cannot see the contents of your documents or yourindividual results unless you have separately agreed to share them.

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5. Fees

The free plan (Core)

Core is free and requires no payment details. It includesyour Career Health score, your highest-value fix, one re-score per week, andone resume audit, one LinkedIn review and one job comparison per day. You canalso run up to two scores before creating an account at all.

We may change what the free plan includes. If we reduceit, we will give you at least 30 days’ notice by email to the address onyour account.

The paid plan (Career+)

Career+ is a subscription. It adds every finding ratherthan only the top one, the written fix for each finding, your full scorehistory, and unlimited re-scores, resume audits, LinkedIn reviews and jobcomparisons.

Career+ costs $12 per month, $30 per quarter, or $120 per year. Quarterly and yearly billing charge the full price once, when you subscribe and again at each renewal. Both work out at $10 a month, which is less than twelve monthly payments of $12 over a year.

All prices are charged in the currency shown at checkout, before you confirm payment. Prices include GST where GST applies.

There is no free trial

Payment is taken when you subscribe, and your firstbilling period begins immediately. The free part of Versadox is the Core planand the two pre-account scores, which remain available whether or not you eversubscribe.

Automatic renewal

Your subscription renews automatically at the end of each billing period (every month, every quarter, or every year, depending on the plan you chose), and your payment method is charged each time, until you cancel.

How payment is handled

Payments are processed by Stripe. Versadox does notreceive, handle or store your card details. Your use of Stripe’s checkout isalso subject to Stripe’s own terms and privacy policy.

If a payment fails we may retry it. If it keeps failing,your subscription may be suspended or cancelled and your account reverts to thefree Core plan.

Cancelling

You may cancel at any time from Billing in your accountsettings, which opens the Stripe billing portal.

Whenyou cancel, billing stops and your access continues to the end of the periodyou have already paid for. You are notcut off at the moment you cancel. At the end of that period your accountreverts to the free Core plan, and your data, history and documents stay inyour account.

We do not require notice, charge a cancellation fee, orask you to contact support to cancel.

Refunds

Career+ is a digital service that is used as you go. Once you have downloaded a resume from Career+ after previewing it, the service has been delivered for that billing period, so we do not provide change-of-mind refunds for it, and we do not generally refund part-used billing periods. If you chose quarterly or yearly and cancel within 14 days of a payment (the first one or a renewal) without having downloaded a resume in that period, contact team@versadox.com and we will refund that payment in full. You can still cancel at any time to stop future renewals; cancelling does not affect access you have already paid for.

This does not limit your rights under the AustralianConsumer Law. Nothing in these termsexcludes, restricts or modifies any consumer guarantee, right or remedy thatcannot lawfully be excluded. Where a consumer guarantee applies and we havefailed to meet it, you are entitled to the remedies the law provides.

If you were charged in error, charged after cancelling,or could not use Career+ because of a fault on our side, contactteam@versadox.com and we will put it right.

Changing prices

We may change the price of Career+. If we do:

•    We will give you atleast 30 days’ notice by email beforethe change takes effect on your subscription.

• The new price applies from your next billing period after that notice. If you chose yearly, a price change applies from your next yearly renewal, not part-way through a year you have already paid for.

•    You may cancel before thechange takes effect.

6. Artificial intelligenceand the limits of what we produce

Versadox uses artificial intelligence to analyse yourdocuments and produce scores, findings and suggestions.

These outputs are general information only. They are not professional, career, recruitment, legal,financial or other advice. They may be incomplete, out of date, orwrong. A Versadox score is a relative indicator produced by our own model — itis not an objective measure recognised by any employer, institution orapplicant tracking system.

You are responsiblefor reviewing anything Versadox produces before you rely on it, send it to anemployer, or act on it. Do not treat a Versadox score as a prediction of howany particular employer or system will assess you.

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7. Your content

You own it

You keep ownership of everything you upload — yourresume, your profile text, your documents.

What you allow us to dowith it

You grant us a licence to store and process that contentin order to provide the Platform to you, including sending it to thethird-party AI providers we use to generate your results. That licence endswhen you delete the content or close your account, except for backups held fora limited period and anonymised, aggregated data that cannot identify you.

We do not sell your content. We do not share your profilewith recruiters unless you have separately and explicitly opted in.

How we handle personal information is set out in ourPrivacy Policy.

What you promise us

That the content you upload is yours to upload, does notinfringe anyone else’s rights, and is not false or fraudulent — includingcredentials and employment history.

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8. Acceptable use

You must not:

•    Upload content that isnot yours to upload, or that infringessomeone else’s rights.

•    Upload false orfraudulent credentials or employmenthistory.

•    Extract, scrape,reverse-engineer or resell the Platformor its outputs.

•    Use the Platform to build acompeting product.

•    Interfere with the Platform’s operation or security, or attempt toaccess another user’s account or data.

•    Use the Platform for anyunlawful purpose.

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9. Availability

We aim to keep the Platform available but do notguarantee uninterrupted service. We may take it down for maintenance, updates,or reasons beyond our control.

If Career+ is unavailable for an extended period throughour fault, contact us and we will extend your billing period or refund theaffected time.

10. Third parties

The Platform relies on third parties, including Stripefor payments, Supabase for hosting and data storage, and AI providers foranalysis. Their handling of data is governed by their own terms. Links toexternal sites are not endorsements.

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11. Our intellectualproperty

The Platform, its design, its scoring methodology and itssoftware are owned by Versadox. These terms transfer none of that to you. Youmay use the outputs Versadox generates about your own documents for your owncareer purposes.

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12. Ending your use

You may close your account at any time from your accountsettings.

We may suspend or terminate your account if you breachthese terms, use the Platform unlawfully, or create a risk to other users or tous. If we terminate a paid account for breach, we may do so without refund. Ifwe terminate or discontinue the Platform for any other reason, we will refundthe unused portion of any period you have paid for.

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13. Liability

Nothing in these terms excludes, restricts or modifiesany right or remedy under the Australian Consumer Law that cannot lawfully beexcluded.

Subject to that, and to the maximum extent permitted bylaw:

•    We are not liable forindirect or consequential loss,including lost opportunities, lost employment, or lost income.

•    Our total liability to you in connection with the Platform is limited to theamount you have paid us in the twelve months before the event giving rise tothe claim — or, where a consumer guarantee applies, to resupplying the serviceor paying the cost of having it resupplied.

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14. Disputes

If something goes wrong, contact us first atteam@versadox.com. We will try to resolve it directly and promptly.

These terms are governed by the law of New South Wales,Australia. Both parties submit to the exclusive jurisdiction of the courts ofNew South Wales.

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15. General

We may update these terms. If a change materially affectsyour rights — including any change to price, billing, cancellation or refunds —we will give you at least 30 days’ notice by email before it takeseffect. Continuing to use the Platform after that notice period means youaccept the updated terms; if you do not accept them, you may cancel.

If any provision of these terms is found unenforceable,the rest continues to apply. Our not enforcing a provision on one occasion doesnot waive it. These terms are the entire agreement between us about thePlatform.

VersadoxPty Ltd

ACN 700 043 634

team@versadox.com  ·  +61452 553 098

Sydney, New SouthWales, Australia

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